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Frequently Asked Questions

What are the expectations for the 1:1 Initiative?

Students will have a Chromebook assigned to them in the same way textbooks are assigned.

All Chromebooks will be handed out with sleeves that must remain with the Chromebook at all times. Students must maintain the Chromebook, charger and sleeve as they do textbooks and return them at the end of the year. Every effort will be made to assign the same Chromebook to your child the following year.

For Parents

How will Internet access be provided for families without home Internet service?

Schools are equipped with WIFI Internet service and is accessible on WPSS devices within range (school parking lot.)  

Will my child be able to complete assigned work with home Internet service?

Each course will have a Google Classroom, WPSS teachers will make assignments in Google Classroom and these assignments will automatically download to student devices when connected to WIFI (during school hours or within WIFI range i.e. school parking lot, McDonald's, public library, etc.).  Students will then be able to complete all Google Classroom assignments without Internet connectivity on their assigned Chromebook.  Student assignments will post/or be sent back to the teacher as soon as Internet connectivity to regained.

Are the assignments optional?

No, students are expected to complete all assignments.

What happens if the Chromebook my child is issued has technical issues and/or is in need of repair?

If a student’s Chromebook needs repair, it is the student’s responsibility to bring it to the Library Media Center (LMC) as soon as possible. The Chromebook must be handed to an LMC staff member along with a brief explanation of the problem. It cannot be dropped off on the counter. Should repairs be necessary, a loaner Chromebook will be checked out from the LMC to the student. Teachers, students, and parents are prohibited from attempting repairs on district-issued Chromebooks.

What happens if my child's device becomes inoperable?  Are devices insured?

Chromebooks are insured for normal use.  If a student’s Chromebook needs repair, it is the student’s responsibility to bring it to the library media center as soon as possible. The Chromebook must be handed to a library media staff member along with a brief explanation of the problem. It cannot be dropped off on the counter. Should repairs be necessary, a loaner Chromebook will be checked out from the library media center to the student. Teachers, students, and parents are prohibited from attempting repairs on district-issued Chromebooks.

What happens if my child's Chromebook is lost or stolen?

If a student’s Chromebook is lost or stolen during school hours, it should be reported to the LMC immediately. If a student’s device is lost or stolen outside of school hours, the appropriate local authorities should be contacted. Families will be subject to a fee for the replacement of devices lost or stolen as a result of negligence, regardless of where the incident occurs.

Will there be charging stations available for Chromebooks at school?

No, not at this time. All Chromebooks should be fully charged prior to being brought to school.

Will my child be able to use the Chromebook at home?

Students will use the Chromebooks at home. The school settings and web filtering will continue on the Chromebook at home. Students will be expected to bring their assigned Chromebook home every night to charge.

Can my child leave the Chromebook at school?

Students must take the Chromebook home each night for charging. We do not have secure charging or storage available for every student at school.

Does my child have to use the school Chromebook at home?

Students can use their own machines at home and go through their family’s Internet service and use their filter settings.

How will my child connect to the Internet with the Chromebook at home?

Students will access the Internet by connecting to the wireless at home, but will continue to have their Internet access monitored by the WPSS web filter. This will be seamless and transparent to the students, thus school settings and filtering will continue on the Chromebook at home.

Will there be filtering and tracking on the Chromebook while my child is at home?

Students will access the Internet by connecting to the wireless at home, but will continue to have their Internet access monitored by the WPSS web filter. Students can always use a family owned computer while at home and use the filtering software and settings they choose.  All Chromebooks also have tracking software installed.

Can my child use a personal account to log into the school Chromebook when at home?

No, each student must use their school account to login. The Chromebook settings are locked and cannot be altered.

Can my child access different things on the Chromebook like Netflix?

If a site/program is blocked at school, the student will not be able to access it at home.

For Students

Can I add anything to my Chromebook?

No, the settings on the Chromebook won't allow students to add anything of their own to it.

Can I decorate my Chromebook?

No, do not place decorations (such as stickers, markers, etc.) on the Chromebook itself. 

Can I bring in my own device?

No. Students should use the district-issued Chromebooks while at school.

Can I log in with a different Google Account on my Chromebook?

No, the settings on the Chromebook won't allow it.

What happens if my Chromebook stops working in school?

If a student’s Chromebook needs repair, it is the student’s responsibility to bring it to the Library Media Center (LMC) as soon as possible. The Chromebook must be handed to an LMC staff member along with a brief explanation of the problem. It cannot be dropped off on the counter. Should repairs be necessary, a loaner Chromebook will be checked out from the LMC to the student. Teachers, students, and parents are prohibited from attempting repairs on district-issued Chromebooks.

What happens if my Chromebook stops working at home?

You can use any machine at home. When you arrive at school, it is the student’s responsibility to bring it to the library media center as soon as possible. The Chromebook must be handed to a library media staff member along with a brief explanation of the problem. It cannot be dropped off on the counter. Should repairs be necessary, a loaner Chromebook will be checked out from the library media center to the student. Teachers, students, and parents are prohibited from attempting repairs on district-issued Chromebooks.

What if I have problems connecting to my wireless network at home?

All connectivity problems at home should be directed to your family’s Internet Service Provider.